Opening Hours
Churton Park:
Monday to Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday & stat holidays: Closed
Newlands:
Monday: 12:00pm - 5:30pm
Tuesday: 12:00pm - 5:30pm
Thursday: 12:00pm - 5:30pm
Friday: 12:00pm - 6:00pm
Saturday: 10:00am - 2:00pm
Wednesday, Sunday & stat holidays: Closed
NB: Village Vets Churton Park and Newlands are only 5 mins drive away from each other. We would endeavour to find an appointment that suits you best at either clinic during the opening hours above.
Telephone
04 472 2690 (Churton Park)
04 461 6014 (Newlands)
Including out of hours and emergencies. Please follow phone voice instructions.
Email:
Please call if urgent.
The Best Treatment Available
The health of your patient is important to us. Our consults are not rushed and we use modern diagnostics to ensure your pet gets the best treatment available.
Village Vets believe in serving the client, their pet and being involved with the local community. We strive to ensure that every experience that our clients and patients has is as stress free as possible and still being personal, professional and of value.
We believe in providing high quality care in a modern, clean environment. We take pride, not only in our wide range of services, but also in our desire to respond to the needs of pets and their owners.
We value the trust that clients place in us. That is why we pledge ourselves to continuing education, to constantly develop new skills and make available to you the latest developments in veterinary medicine. We are open to new and more effective advances in medical care for your pet.
The commitments we make to our clients include the following:
• Wherever possible continuity of care for your pet will be made available – we will endeavour to have same vet available when booking ahead or at re-visit.
• We will make every effort to be on time – we know how precious time is in the modern world.
• You will be fully informed of any likely cost and outcome of treatments so that there are no surprises.
• You will be fully involved in the decision making process when it comes to the medical or surgical options provided for your pet.
• We will seek out the best available treatment plans for your petincluding, where warranted, referral to veterinary specialists.
• You will be treated with respect and courtesy and your immediate needs will be met.
• Your concerns and queries will be listened to and addressed.
• You will always receive professional services in a manner that adds value and strives for successful and sustainable outcomes
Our surgery is modern and well equipped and we will ensure you are actively involved with your pet’s surgical or medical options and the aftercare prescribed.
Not only do we provide medical services for pets that are unwell but we focus on giving professional advice on preventive medicine including vaccination programmes, parasite control, dentistry and routine neutering.
At Village Vets we also believe the key to good health is underpinned by good nutrition. We provide expert advice on your pet’s nutrition and our advice and products are from companies dedicated to animal health.